Privacy Policy

Effective Date: March 2026

BlueWave Technology is an IT service provider based in Bahir Dar, Ethiopia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)

b. Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data

c. Service Data

  • Information related to IT services, support requests, or projects
  • System/network details provided for troubleshooting

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Communicate with you regarding inquiries or support
  • Improve our website and services
  • Process payments (if applicable)
  • Ensure system security and prevent fraud

3. Data Sharing

We do not sell or rent your personal data.

We may share information only when necessary:

  • With trusted service providers (e.g., hosting, payment processing)
  • When required by law or legal processes
  • To protect our rights and security

4. Data Security

We take reasonable technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information only as long as necessary:

  • To provide services
  • To comply with legal obligations
  • To resolve disputes

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)

To exercise these rights, contact us using the details below.

7. Cookies and Tracking

Our website may use cookies to understand how visitors use our website. You can disable cookies in your browser settings. Some features of the site may not function properly without cookies.

8. Advertising and Cookies (Google AdSense)

We use third-party advertising services such as Google AdSense to display ads on our website.

Google AdSense uses cookies, including the DoubleClick cookie, to serve ads to users based on their visits to this and other websites.

These cookies enable Google and its partners to display personalized advertisements based on your browsing behavior.

You can opt out of personalized advertising by visiting:
https://www.google.com/settings/ads

For more information on how Google manages data, please visit:
https://policies.google.com/privacy

9. Third-Party Services

Our website or services may include links or integrations with third-party services. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Client Systems and Data Access

During service delivery, we may access client systems, networks, or devices strictly for troubleshooting and support purposes. We do not access or store personal files beyond what is necessary to complete the requested service.

12. Third-Party Tools

We may use third-party tools such as analytics or hosting services that may collect limited technical data to improve our services.

13. Contact Us

  • Email: info@bluewavetech.com.et
  • Phone: +251910511344
  • Address: Bahir Dar, Ethiopia