Terms of Service

Effective Date: March 2026

BlueWave Technology is an IT service provider based in Bahir Dar, Ethiopia. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to these Terms.

1. Acceptance of Terms

By accessing or using any services provided by BlueWave Technologies, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Services

We provide IT and digital services including, but not limited to:

  • Networking solutions
  • CCTV and security system installation
  • Computer repair and IT support
  • Website design and development
  • Backup and recovery services
  • IT training

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Responsibilities

You agree to:

  • Use our services only for lawful purposes
  • Provide accurate and complete information
  • Maintain the confidentiality of your account or system credentials
  • Notify us immediately of any unauthorized access
  • Not interfere with or disrupt our systems or services

4. Website Use

You agree not to misuse this website or attempt to access it using unauthorized methods. You must not attempt to damage, disable, or impair the website or interfere with other users.

5. Payment and Fees

  • All services must be paid as agreed before or after service delivery (based on contract).
  • Payments are generally non-refundable unless otherwise agreed in writing or where required by applicable law.
  • Late payments may result in service suspension or additional charges.

6. Service Warranty Disclaimer

We provide services on a best-effort basis. While we aim for high-quality results:

  • We do not guarantee uninterrupted or error-free services
  • We are not responsible for failures caused by third-party systems, power issues, or internet outages

7. Intellectual Property

All materials, designs, software, and content created by BlueWave Technologies remain our property unless otherwise agreed.

Clients may not:

  • Copy, resell, or redistribute our work without permission
  • Claim our work as their own

8. Client Data & Backup Responsibility

  • Clients are responsible for backing up their data before service
  • BlueWave Technologies is not responsible for data loss unless explicitly agreed in a service contract

9. Privacy

Your data is handled according to our Privacy Policy. We take reasonable steps to protect your information but cannot guarantee absolute security.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability will not exceed the amount paid for the specific service

11. Termination

We may suspend or terminate services if:

  • You violate these terms
  • Payments are not completed

Upon termination, all outstanding payments remain due.

12. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of Ethiopia.
Any disputes will be handled in the appropriate courts of Ethiopia.

14. Contact Us

If you have any questions:

  • Email: info@bluewavetech.com.et
  • Phone: +251910511344
  • Address: Bahir Dar, Ethiopia